Shipping


Here’s a "Shipping Policy" for a small herbal products business operating within the U.S.:

Shipping Policy

Effective Date: November 11, 2024

Thank you for choosing Elm + Co Botanicals! We’re committed to delivering your herbal products with care and efficiency. Below, you’ll find information about our shipping policies within the United States.

1. Processing Time

  • Orders are processed within 1-3 business days (Monday-Friday). Orders placed on weekends or holidays will begin processing the next business day.

  • You’ll receive a confirmation email with tracking information once your order is shipped.

2. Shipping Methods and Rates
We offer several shipping options to meet your needs:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days (additional fees apply)

Shipping rates are calculated based on your location and chosen shipping method and will be displayed at checkout.

3. Delivery and Tracking
Once shipped, a tracking number will be provided by email, allowing you to monitor your package’s progress. Please note that estimated delivery times may vary due to carrier delays, especially during peak seasons or unforeseen events.

4. Shipping Restrictions
We currently ship within the U.S. only. Unfortunately, we do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.

5. Lost, Damaged, or Delayed Packages

  • Lost/Damaged: If your package is lost or arrives damaged, please contact us within 5 business days of the expected delivery date. We will work with the carrier to resolve the issue and, when applicable, arrange for a replacement.

  • Delayed: Delays may occur due to high volume or weather conditions. While we strive to ensure timely deliveries, we cannot guarantee carrier delivery times.

6. Returns and Refunds
For information on returns or refunds, please refer to our [Return Policy link].

Contact Us
If you have any questions or need assistance with your order, feel free to contact us at:

Elm + Co Botanicals
Email:

Refunds + Returns

Due to the nature of our products, we do not offer any refunds or returns at this time. All sales are FINAL and NON-REFUNDABLE! Thank you!