FAQs

1. What ingredients do you use in your herbal products?

We prioritize pure, natural, and ethically sourced ingredients. Our products are made with high-quality herbs, plant extracts, and essential oils, free from synthetic chemicals, dyes, or fragrances. We’re committed to transparency and list all ingredients on each product page.

2. Are your products safe for children and pets?

Our products are crafted with family safety in mind, but we recommend reviewing the ingredients and consulting with your healthcare provider, especially for young children or pets. Some herbs or essential oils may not be suitable for all ages or for animals.

3. How do I store my herbal products?

To maintain freshness, we recommend storing products in a cool, dry place, away from direct sunlight and heat. For products containing oils, refrigeration may extend shelf life, although it’s not usually required. Always keep lids tightly closed.

4. How long will my products stay fresh?

The shelf life of our products varies, but most herbal products remain fresh for 6-12 months when stored properly. Please check individual product labels for specific expiration dates and guidelines.

5. Do you offer refunds or exchanges?

Not at this time. Due to the nature of the current product lines, all sales are FINAL.

6. How long does it take to receive my order?

Orders are processed within 1-3 business days, and shipping typically takes an additional 5-7 business days for standard shipping. Expedited options are available at checkout. We’ll send a tracking number once your order ships.

7. Do you offer custom or bulk orders?

We can sometimes accommodate custom or bulk orders. Please contact us to discuss your needs, and we’ll do our best to create a solution that works for you.

8. Are your products organic?

We prioritize sourcing the highest quality ingredients for our products, and whenever possible, we choose certified organic herbs, spices, and botanicals. Using organic ingredients ensures that our products are free from harmful pesticides and support sustainable farming practices.

While we strive to source organic ingredients consistently, there may be times when organic options are unavailable. In such cases, we carefully select the best available alternatives, always prioritizing purity, safety, and effectiveness to uphold the high standards you expect from us. Any non Organic ingredients will be called out on our packaging.

Your health and trust are our top priorities, and we remain committed to transparency and quality in every product we offer.

9. Can I use herbal products if I’m pregnant or nursing?

Certain herbs may not be suitable during pregnancy or breastfeeding. We recommend consulting with a healthcare provider before using any herbal products if you’re pregnant, nursing, or have specific health concerns.

10. Do you test on animals?

No, we are committed to cruelty-free practices and do not test on animals. All our products are crafted, tested, and refined using safe, ethical methods.

11. Where do you source your herbs and ingredients?

We proudly source our herbs and botanicals from a trusted supplier known for their commitment to quality, sustainability, and ethical practices. Our supplier specializes in providing organic, sustainably harvested, and fair-trade products, ensuring that every ingredient we use meets the highest standards for purity and integrity.

By partnering with a supplier that shares our values, we can confidently offer products that support your wellness journey while respecting the environment and the communities that cultivate these natural treasures.

12. How can I find out if a product will work for me?

Every person is unique, so individual results may vary. We encourage you to start with small amounts to see how your body responds. If you have specific concerns, please reach out to us or consult with a healthcare professional for guidance.