Privacy Policy

Effective Date: November 11, 2024

At Elm + Co Botanicals, we are committed to respecting and protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.

  • Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on each page. This data helps us improve our website and services.

How We Use Your Information:

We use your information for the following purposes:

  • Order Processing: To fulfill and deliver your orders, process payments, and provide customer support.

  • Communication: To send you order updates, newsletters, promotional materials, and other information related to our products. You may opt out of these communications at any time.

  • Improvement of Services: To analyze website usage, improve our services, and enhance the user experience.

Sharing of Information:

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping companies, and email marketing platforms. These providers are required to protect your information and are authorized to use it only as necessary to perform services on our behalf.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We implement industry-standard security measures, including encryption, to ensure the safety of your data. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request access to the personal data we hold about you.

  • Correction: You can request that we correct or update inaccurate information.

  • Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out: You can opt out of promotional communications by following the unsubscribe link in our emails or contacting us directly.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Elm + Co Botanicals

Email: